Refund policy

Returns

How do I process returns?

Currently, we are unable to process returns for non-damaged items. Due to the nature of our on-demand, custom-produced items, all sales are final and we cannot accept returns or exchanges if you simply change your mind or order the wrong size or color. This policy is in place because each product is uniquely created just for you after you place your order and cannot be restocked or resold.

We encourage all customers to carefully review all product details and descriptions, including size charts to ensure your purchase is your desired fit. If you have any questions about a size, please contact us at info@e-buygloballlc.com.

In the event that your item arrives damaged or there is a defect in the product or a printing error, please contact info@e-buygloballlc.com to start a return. Claims must be submitted within 30 days of receiving the item. 

For packages lost in transit all claims must be submitted no later than 30 days of the estimated delivery date. Claims deemed an error on our part will be covered at no additional cost to you.

Exchanges

How do I exchange an item?

We are currently unable to provide exchanges at this time.